Privacy Policy

Last updated: January 13, 2026

This Privacy Policy explains how Suncat Malta Charters (“we”, “us”, or “our”) collects, uses, and protects your personal data when you visit or make a booking on https://suncatmaltacharters.com (the “Website”).

We are committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR) and applicable Maltese data protection laws.

1. Who We Are (Data Controller)

Company name: Suncat Malta Charters
Address: 103 Tigné Seafront, Sliema SLM 3012, Malta
Email: info@suncatmalta.com
Country: Malta

We are the data controller responsible for your personal data.

2. Personal Data We Collect

We only collect data that is necessary to operate our services and process bookings.

a) Booking Information

When you make a booking through our Website (via Checkfront), we may collect:

  • Full name

  • Email address

  • Phone number

  • Number of guests

  • Free-text notes or special requests provided by you

This data is required to manage and fulfil your booking.

b) Payment Information

All payments are processed securely by Stripe.
We do not store or process credit or debit card details on our servers.

Stripe may collect payment-related data in accordance with its own Privacy Policy.

c) Usage Data

When you visit our Website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device type

  • Pages visited

  • Time and date of visits

  • Interaction and event data

This data helps us understand how visitors use our Website.

3. Legal Basis for Processing (GDPR)

We process your personal data under the following legal bases:

  • Contractual necessity: to manage and fulfil bookings

  • Legal obligation: for accounting and regulatory compliance

  • Legitimate interest: to improve website performance and security

  • Consent: for cookies, analytics, and advertising tracking

You may withdraw consent at any time through cookie settings.

4. Third-Party Service Providers

We use trusted third-party providers to operate our services:

a) Checkfront (Bookings)

Used to manage online bookings and availability.
Processes booking details such as name, contact information, number of guests, and special notes.

b) Stripe (Payments)

Used to securely process payments.
Stripe processes payment data directly and complies with PCI-DSS standards.

c) Google Analytics & Google Ads

We use:

  • Google Analytics

  • Google Ads conversion tracking

  • Event and interaction tracking

These tools help us measure traffic, performance, and advertising effectiveness.
Data may be transferred outside the EU under appropriate safeguards such as Standard Contractual Clauses.

d) CookieYes

We use the CookieYes plugin to manage cookie consent and preferences in compliance with GDPR.

5. Cookies and Tracking Technologies

We use cookies and similar technologies for the following purposes:

  • Strictly necessary cookies: required for website functionality

  • Analytics cookies: to understand website usage

  • Marketing cookies: for Google Ads tracking and conversions

You can manage or withdraw your consent at any time via the cookie settings banner.

For more information, please refer to our Cookie Policy.

6. Data Retention

We retain personal data only for as long as necessary:

  • Booking data: retained as required for operational and legal (accounting) purposes

  • Analytics data: retained according to Google’s default retention settings

When data is no longer required, it is securely deleted or anonymised.

7. Data Transfers Outside the EU

Some of our service providers (such as Google and Stripe) may process data outside the European Economic Area.
Where this occurs, we ensure appropriate safeguards are in place to protect your personal data.

8. Your GDPR Rights

You have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion of your data

  • Restrict or object to processing

  • Withdraw consent at any time

  • Lodge a complaint with a data protection authority

To exercise your rights, contact us at info@suncatmalta.com.

9. Children’s Privacy

Our Website and services are not intended for individuals under the age of 16.
We do not knowingly collect personal data from children.

10. Links to Third-Party Websites

Our Website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites.

11. Data Security

We take reasonable technical and organisational measures to protect your personal data.
However, no method of transmission over the internet is completely secure.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated “Last updated” date.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Email: info@suncatmalta.com
Website: https://suncatmaltacharters.com/contact-us/

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